Shoap Technical Services

With the best intentions, I’ve wanted to write about the field of technical writing. Having been in the industry for well over 20 years, I thought I might have a tip or two to share with the rest of the community of writers. Alas, my intentions, while good, weren’t sufficient to get me to sit down after a day’s work and write something more! So I felt that a blog, at least the informality of it, would allow me and the people I work with to publish ideas and tips that might be useful to others. That’s our hope.

Welcome to the Shoap Technical Services blog. Our team will be commenting on business, technology, and, of course, technical writing from our own unique perspective as consultants in the high-tech world.

A couple of interesting links from my bookmarks in the past few weeks:

• Old Meets New – Apple created the user documentation for the iPhone using FrameMaker 6, which was released in 2000. Interesting, as FrameMaker 6 is still one of the best, most robust tools in our arsenal here as well. (via DaringFireball)
• Give ’em Something to Talk About – On creating products that people will talk about: “When people with different opinions compromise, they meet in the middle, not at the edge. But the edge is what sparks conversation.” (via Signal vs. Noise)